• Consistently high quality of repairs – we have 5 master technicians with over 150 years of combined experience in the field
• Over 1 million repairs done

Technical capabilities

• Latest technology for watch cleaners, timers, and waterproof testers from Vibrograf USA Corp., Elma Tools, and other top instrument makers – ensuring scientific treatment wherever necessary. Water-resistance test equipment up to 100ATM
• Ability to handle higher volumes immediately – we have the technical and financial resources already available

Timeliness

• Guaranteed delivery by promised dates (unless discussed/confirmed with you beforehand)

Cost savings & better profitability

• Lower prices for parts, since we have greater buying power than smaller service centres – resulting in better margins for you

Effective communications & access

• Free written estimates for repairs and maintenance work whenever requested, regardless of nature of work or amount involved
• 1-800 toll-free customer service from 8am - 5pm EST daily

Meaningful reporting

• Real-time tracking of the status of repairs through bar-coding and use of the latest software standard in the industry.
• Consolidated monthly company-wide billing for volume accounts
• Flexible reporting capabilities – we can provide customized service profiles and histories

Security

• Our premises are fully secured and monitored through the use of digital video and various physical locking mechanisms