TR Advantage

Are you a retail jeweller, manufacturer, or distributor?
Here are some great reasons why you should deal with us:

Quality, accuracy & expertise

  • Consistently high quality of repairs – we have highly trained master technicians with over 150 years of combined experience in the field
  • Over 1 million repairs done


Technical capabilities

  • Latest technology for watch cleaners, timers, and waterproof testers from Vibrograf USA Corp., Elma Tools, and other top instrument makers – ensuring scientific treatment wherever necessary. Water-resistance test equipment up to 100ATM
  • Ability to handle higher volumes immediately – we have the technical and financial resources already available


Timeliness

  • Guaranteed delivery by promised dates (unless discussed/confirmed with you beforehand)


Cost savings & better profitability

  • Lower prices for parts, since we have greater buying power than smaller service centres – resulting in better margins for you


Effective communications & access

  • Free written estimates for repairs and maintenance work whenever requested, regardless of nature of work or amount involved
  • 1-800 toll-free customer service from 8am - 5pm EST daily


Meaningful reporting

  • Real-time tracking of the status of repairs through bar-coding and use of the latest software standard in the industry.
  • Consolidated monthly company-wide billing for volume accounts
  • Flexible reporting capabilities – we can provide customized service profiles and histories


Security

  • Our premises are fully secured and monitored through the use of digital video and various physical locking mechanisms

 


Need to repair your watch?