Gucci Warranty
GUCCI offers a two-year international warranty for its timepieces, valid from the date of purchase upon presentation of a duly completed warranty card. The warranty card must include the model number; individual serial number; location and date of purchase. The warranty covers any malfunction resulting from defective components or workmanship. An authorized GUCCI service center will, at its sole discretion, repair or replace any component needed to restore your timepiece to full working order.

The warranty does not cover battery replacements nor any damage or malfunction caused by accident, misuse or neglect. The warranty also does not cover any damage caused by normal wear of the case, strap, bracelet, crown and crystal.

NON-Warranty Repairs:

1. see our current Repair Price List found on the Repair Request Form
2. No repairs will begin until you PRE-APPROVE repair costs for non-warranty repairs in writing. To minimize delay, it is helpful to pre-approve likely repair costs on your paperwork when sending repairs for non-warranty work.

 

Send To:
TimeRevolution.com
ATTN: GUCCI Timepieces
5250 Satellite Drive, Unit #13
Mississauga, Ontario   Canada
L4W 5G5

Toll Free: 1 - 877 - 338 - 6391
Email: gucciservice@timerevolution.com

 

Water Resistance:
Water-resistance is not a permanent condition. The seals, gasket, crown, and glass are constantly under a lot of pressure and deteriorate with age and the elements. If having a water-resistant watch is an important feature for you, we recommend that the watch be regularly serviced and tested. Do no operate the crown or pushers while the watch is wet.

 

Water Resistance Guide:
Water Resistant/ 30M
Suitable for everyday use splash/rain resistant. NOT suitable for swimming.

50m/5 ATM
Suitable for light swimming eg: bathing in a pool but not in the ocean. NOT suitable for diving.

100m/10 ATM
Suitable for most water sports eg: swimming, surfing & snorkeling. Not recommended for diving.

200m/20 ATM
Suitable for most water sports and skin diving (without oxygen). NOT suitable for diving.

Never take your Gucci watch into a hot shower, jacuzzi, sauna or hot tub. The combination of extreme heat and water may cause your watch to lose some of its water resistance.

 

Caring for your Gucci Watch:
Do not operate buttons or pull out crown under water or when the watch is wet. Make sure the crown is returned to position 1 before you hit the surf or expose the watch to water. Always rinse your GUCCI watch in fresh water after exposure to salt water and wipe with a soft dry cloth. Do not wear leather straps in the water. Avoid exposing your watch to extreme temperatures. Avoid exposing your watch to strong chemicals, soap or solvents as they may cause discoloration, deterioration or damage to strap, rubber seals and lubricants essential to the life of the watch. Do not attempt to repair the watch yourself. It is advisable to have your diver watch pressure tested annually and to refurbish the watch every 2-3 years to extend life of your GUCCI watch.

While every effort is made to ensure that your GUCCI timepiece is designed to withstand impact under normal use, avoid severe impacts, or drops onto hard surfaces.

Always store your watch in a dry place.

Please enclose proof of purchase, a cheque payable to TimeRevolution.com to cover shipping and handling, and a description of the problem.

Shipping and Handling
Standard Shipping: $15.00
Diamond Watch: $20.00
Gold Watch: $30.00

Additional Charges (please specify on your form if you wish to add on of the below charges to the above)
Overnight: $20.00
Rush Charge: $20.00

For non-warranty repairs - please see charges on the "repair request form" or contact the above for a quotation of servicing.

Please download the repair request form below to make a warranty claim or request a non warranty repair. Fill out form completely and send with your watch.