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GUCCI Warranty
GUCCI offers a two-year international warranty for
its timepieces, valid from the date of purchase upon presentation of a duly
completed warranty card. The warranty card must include the model number;
individual serial number; location and date of purchase. The warranty covers
any malfunction resulting from defective components or workmanship. An
authorized GUCCI service center will, at its sole discretion, repair or
replace any component needed to restore your timepiece to full working
order.
The warranty does not cover battery
replacements nor any damage or malfunction caused by accident, misuse or
neglect. The warranty also does not cover any damage caused by normal wear
of the case, strap, bracelet, crown and crystal.
Non-Warranty Repairs
a. Please see our
current Repair Price List found on the
"repair request form"
b. No repairs will
begin until you PRE-APPROVE repair costs for non-warranty repairs in
writing. To minimize delay, it is helpful to pre-approve likely
repair costs on your paperwork when sending repairs for non-warranty
work.
Canada
TimeRevolution.com
ATTN: GUCCI Timepieces
5250 Satellite Drive, Unit #13
Mississauga, Ontario Canada
L4W 5G5
Toll Free: 1 - 877 - 338 - 6391
Email:
gucciservice@timerevolution.com
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Shipping Charges
(Non-Warranty Repairs Only) |
| Standard
Shipping |
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$15.00 |
| Diamond Watch |
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$20.00 |
| Gold Watch |
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$30.00 |
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Additional Charges
(please specify on your form if you wish to add
on of the below charges to the above – this applies to warranty
and non-warranty repairs) |
| Overnight
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$20.00 |
| Rush Charge |
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$20.00 |
Water Resistance
Water-resistance is not a permanent condition. The seals,
gasket, crown, and glass are constantly under a lot of pressure and
deteriorate with age and the elements. If having a water-resistant watch is
an important feature for you, we recommend that the watch be regularly
serviced and tested. Do no operate the crown or pushers while the watch is
wet.
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Water Resistance Guide |
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Water Resistant/ 30M |
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Suitable for everyday use splash/rain resistant. NOT suitable
for swimming. |
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50m/5 ATM |
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Suitable for light swimming eg: bathing in a
pool but not in the ocean. NOT suitable for diving. |
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100m/10 ATM |
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Suitable for most
water sports eg: swimming, surfing & snorkelling. Not
recommended for diving. |
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200m/20 ATM |
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Suitable for most water sports and skin diving
(without oxygen). NOT suitable for diving. |
Never take your GUCCI
watch into a hot shower, jacuzzi, sauna or hot
tub. The combination of extreme heat and water may cause your watch to lose some
of its water resistance.
Caring for your
GUCCI Watch
Do not operate buttons or pull out crown under water or when the watch
is wet. Make sure the crown is returned to position 1 before you hit the surf or
expose the watch to water. Always rinse your
GUCCI
watch in fresh water after
exposure to salt water and wipe with a soft dry cloth. Do not wear leather
straps in the water. Avoid exposing your watch to extreme temperatures. Avoid
exposing your watch to strong chemicals, soap or solvents as they may cause
discoloration, deterioration or damage to strap, rubber seals and lubricants
essential to the life of the watch. Do not attempt to repair the watch yourself.
It is advisable to have your diver watch pressure tested annually and to
refurbish the watch every 2-3 years to extend life of your
GUCCI
watch.
While every effort is made to ensure that your
GUCCI
timepiece is designed to
withstand impact under normal use, avoid severe impacts, or drops onto hard
surfaces.
Always store your watch in a dry place.
Please download the repair request form to make a warranty claim or
request a non warranty repair. Fill out form completely and send with your
watch.
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