Philip Stein Warranty

We warrant each Philip Stein watch against defects in material and workmanship for a period of 2 years from the date of purchase and agree to repair or replace and defective part without charge. We reserve the right to replace the product with like grade and quality. This warranty does not cover (1) Batteries; (2) Straps; (3) Crystal; (4) Damage resulting from normal wear, accident, misuse or abuse, lack of reasonable care or damage occurring during shipment; (5) Repair services performed by an unauthorized repair service. No responsibility is assumed for any special , incidental or consequential damages. No other warranty, written or oral, is authorized.

Multi-Frequency Technology (MFT) Chip Warranty

MFT chips inside Philip Stein watches are warranted against defects in materials and workmanship for a period of 2 years from the date of purchase. The MFT chip is sensitive and must not be touched. Our quality control center has checked it prior to shipment. Opening the chip will void the warranty. Damage resulting from services performed by any repair facility not authorized to work with the MFT chip is not covered under this warranty. This warranty does not necessarily cover visible changes to the MFT chip that may be due to factors other than defects in material and workmanship.

NON-Warranty Repairs

a. Please see our current Repair Price List found on the "repair request form"

b. No repairs will begin until you PRE-APPROVE repair costs for non-warranty repairs in writing. To minimize delay, it is helpful to pre-approve likely repair costs on your paperwork when sending repairs for non-warranty work.

Please enclose proof of purchase, a cheque payable to TimeRevolution.com for shipping and handling charges (see below)  and a description of the problem.

Canada

TimeRevolution.com
ATTN: PHILIP STEIN WATCHES
5250 Satellite Drive, Unit #13
Mississauga, Ontario   Canada
L4W 5G5

Toll Free: 1 - 877 - 338 - 6391
Email: info@timerevolution.com

Shipping & Handling

Water Resistance

Water-resistance is not a permanent condition. The seals, gasket, crown, and glass are constantly under a lot of pressure and deteriorate with age and the elements. If having a water-resistant watch is an important feature for you, we recommend that the watch be regularly serviced and tested. Do no operate the crown or pushers while the watch is wet.
 

Never take your Philip Stein watch into a hot shower, jacuzzi, sauna or hot tub. The combination of extreme heat and water may cause your watch to lose some of its water resistance.

Caring for your Philip Stein Watch

Do not operate buttons or pull out crown under water or when the watch is wet. Make sure the crown is returned to position 1 before you hit the surf or expose the watch to water. Always rinse your Philip Stein Watch in fresh water after exposure to salt water and wipe with a soft dry cloth. Do not wear leather straps in the water. Avoid exposing your watch to extreme temperatures. Avoid exposing your watch to strong chemicals, soap or solvents as they may cause discoloration, deterioration or damage to strap, rubber seals and lubricants essential to the life of the watch. Do not attempt to repair the watch yourself. It is advisable to have your diver watch pressure tested annually and to refurbish the watch every 2-3 years to extend life of your Philip Stein watch.

While every effort is made to ensure that your Philip Stein timepiece is designed to withstand impact under normal use, avoid severe impacts, or drops onto hard surfaces.

Always store your watch in a dry place.

Please download the repair request form to make a warranty claim or request a non warranty repair. Fill out form completely and send with your watch.